Bachelor of Business Administration, May 2001
Major: Management Information Systems (4.0/4.0 GPA)
Major: Economics (3.0/4.0 GPA)
Overall GPA: 3.14/4.0

Relevant Coursework:

• Directed the transition to a paperless work environment through the integration of new scanning, faxing, and electronic document systems
• Maintained computer network, server, and workstation maintenance and upgrades
• Managed agency automation software and major software upgrade

Technology Consultant

• Designed and created company web site
• Implementing communications solutions including company e-mail, fax server, and internet access
• Planned technology improvements to outsource customer service.

Technical Support Specialist

• Provided telephone support for BellSouth.net internet customers

Technical Support

• Provided tech support, installation, and setup for students connecting to the on campus computer network

Systems Administrator

• Provided system support for a 17 computer Novell network
• In charge of technology implementation, compatibility, and computer maintenance

Retail Sales Associate

• Sale of a wide variety of computer components and accessories
• Provided information on installation, setup, and troubleshooting